FAQs

POLICIES:

How To Order:
Orders can be placed and paid for online. We will never sell or share your information with anyone!

International & Military Shipping:
We do ship to Canada. International and military customers should e-mail customerservice@lovedontlye.com to place their orders.

United States Shipping Policy:
Cute & Kinky, LLC uses the U.S. Postal Service and the rates are below:

USPS First Class Shipping Charges:
Orders up to $50.00: $5.35 (product should arrive in 5-6 business days)

Priority Shipping Charges:
Orders up to $50.00: $7.00 (product should arrive in 2-4 business days)

Please note: Shipping starts at $5.35 and is calculated based on the weight of the shipment. Express shipping is available at an escalated price. Your order may be sent through an alternate carrier should the need arise. Those who need to place a bulk order (more than 10), should send an e-mail to customerservice@lovedontlye.com

Damages and Return Policy:
If you are not satisfied with the product please send an email, within three days of receipt and usage of the product, to kim@lovedontlye.com. You will receive e-mailed instructions on return procedures. All returns will be subject to a $4.00 restocking fee and return shipping will not be paid by Cute & Kinky. For damages due to shipping please contact Cute & Kinky immediately at kim@lovedontlye.com